Property & Casualty Claims Supervisor

June 8, 2026

<div><h4>Job Details</h4><div>Level: Experienced</div><div>Job Location: Involuntary - Unit 3 - Remote - All States, PA 19107</div><div>Position Type: Full Time</div><div>Education Level: High School Diploma or GED</div><div>Salary Range: $105,000.00 - $135,000.00 Salary/year</div><div>Travel Percentage: None</div><div>Job Shift: Day</div><div>Job Category: Admin - Clerical</div></div>POSITION SUMMARY: Provides oversight and leadership to a team of claims adjusters responsible for managing property, automobile, and liability claims from initial review through final resolution, including matters in litigation. Oversee policy interpretation and coverage determinations related to loss, damage, or injury, ensuring claims are investigated, evaluated, and resolved in an efficient, compliant, and cost-effective manner. Responsible for supervising adjusters handling large Self-Insured Retention (SIR) accounts and ensuring timely and accurate assessment of loss exposure, reserving practices, and settlement strategies. Ensures that claim developments, exposure evaluations, and strategic recommendations are effectively documented and clearly communicated to clients to support informed decision-making. DUTIES AND RESPONSIBILITIES: <ul style="margin-bottom:13px"> <li style="margin-bottom:13px">Oversee team that will review and interpret coverage, process, and conclude assigned claims including investigation and evaluation of Property, Auto and/or General Liability Casualty Claims.</li> <li style="margin-bottom:13px">Oversee teams’ direction of outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion. </li> <li style="margin-bottom:13px">Maintain an ongoing diary.</li> <li style="margin-bottom:13px">Continually assess adjusting oversight of exposure and evaluate for accurate reserves and settlement recommendation.</li> <li style="margin-bottom:13px">Approve Loss Reports providing thorough analysis of coverage, liability, and damages. </li> <li style="margin-bottom:13px">Ensure team Subrogation and/or risk transfer exists and initiate recovery efforts.</li> <li style="margin-bottom:13px">Ensure team achieves success when tracked against specific KPI measurements.</li> <li style="margin-bottom:13px">Provide outstanding service to the client.</li> </ul> Position is remote/working from home. <h4>Qualifications</h4> SPECIAL REQUIREMENTS: <ul style="margin-bottom:13px"> <li style="margin-bottom:13px">At least three years of Automobile Supervision experience required.</li> <li style="margin-bottom:13px">Knowledge of claims handling concepts, practices, and techniques, including but not limited to coverage issues, litigation management and product line knowledge. </li> <li style="margin-bottom:13px">Demonstrated verbal and written communications skills. </li> <li style="margin-bottom:13px">Demonstrated advanced analytical, decision-making and negotiation skills. </li> <li style="margin-bottom:13px">Computer proficiency.</li> </ul> PREFERRED SKILLS: <ul style="margin-bottom:13px"> <li style="margin-bottom:13px">Ability to communicate effectively and clearly, both orally and in writing.</li> <li style="margin-bottom:13px">Ability to manage relationships in a fast-paced environment, while demonstrating problem solving and decision-making skills to collaborate with customers.</li> <li style="margin-bottom:13px">Good analytical abilities to review, exercise judgment and evaluate claims to make sound decisions with a minimal amount of supervision.</li> <li style="margin-bottom:13px">Excellent customer service skills.</li> <li style="margin-bottom:13px">An understanding of the litigation process and case valuation in multiple jurisdictions. </li> <li style="margin-bottom:13px">Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.</li> <li style="margin-bottom:13px">An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision.</li> <li style="margin-bottom:13px">Time management skills, organizational skills, and ability to prioritize issues and tasks.</li> <li style="margin-bottom:13px">Ability to effectively operate computer equipment and applications.</li> <li style="margin-bottom:13px">Independence, flexibility, and creativity. </li> </ul> EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax machine, and other office equipment. SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire. QUALIFICATIONS REQUIRED: Education/Experience: Bachelor’s degree in a related field (preferred); seven (7) years related auto and general liability experience; or equivalent combination of advanced education and experience. A minimum of three years’ supervisory experience is also required. KNOWLEDGE, SKILLS, AND ABILITIES: <ul> <li style="margin-left:8px">Technical knowledge of statutory regulations. </li> <li style="margin-left:8px">Ability to work on a diary system, prioritize tasks and meet strict deadlines. </li> <li style="margin-left:8px">Strong analytical skills. </li> <li style="margin-left:8px">Proficient in Word and Excel. </li> <li style="margin-bottom:2px; margin-left:8px">Excellent written and verbal communication skills, including conveying technical details to claimants, clients, Supervisor reports and staff. </li> <li style="margin-left:8px">Ability to manage employees of various skill levels. </li> <li style="margin-left:8px">Excellent interpersonal skills. </li> </ul> OTHER QUALIFICATIONS: <ul> <li style="margin-left:8px">Certifications and/or licenses as required by State regulation. </li> <li style="margin-left:8px">Candidate must have adjuster licenses and be willing to obtain the NY license if they do not already have one </li> </ul> Mental and Physical Requirements: [see separate attachment for a copy of checklist of mental and physical requirements] <table class="Table" style="margin-left:8px; border-collapse:collapse"> <tbody> <tr> <td style="border-bottom:3px double black; width:624px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:3px double black; border-left:3px double black" valign="top"> MENTAL AND PHYSICAL REQUIREMENTS </td> </tr> <tr> <td style="border-bottom:none; width:624px; padding:0in 8px 0in 8px; border-top:none; border-right:3px double black; border-left:3px double black" valign="top"> 1. MENTAL EFFORT a. Reasoning development:: Follow one- or two-step instructions; routine, repetitive task. Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables. Follow written, verbal, or diagrammatic instructions; several concrete variables. X Solve practical problems; variety of variables with limited standardization; interpret instructions. Logical or scientific thinking to solve problems; several abstract and concrete variables. Wide range of intellectual and practical problems; comprehend most obscure concepts. </td> </tr> <tr> <td style="border-bottom:none; width:624px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:3px double black" valign="top"> b. Mathematical development: Simple additional and subtraction; copying figures, counting, and recording. Add, subtract, multiply, and divide whole numbers. X Arithmetic calculations involving fractions, decimals, and percentages. Arithmetic, algebraic, and geometric calculations. Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination. Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; requires theoretical application. </td> </tr> <tr> <td style="border-bottom:3px double black; width:624px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:3px double black" valign="top"> c. Language development: Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction. Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants. X Ability to compose original correspondence, follow technical manuals, and have increased contact with people. Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data. </td> </tr> <tr> <td style="border-bottom:none; width:624px; padding:0in 8px 0in 8px; border-top:none; border-right:3px double black; border-left:3px double black" valign="top"> 2. PHYSICAL EFFORT a. Physical activity required to perform the job: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. X Light work: a. Exerting up to 20 pounds of force occasionally b. Exerting up to 10 pounds frequently c. Exerting a negligible amount of force constantly to move objects (If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work). Medium work: a. Exerting up to 50 pounds of force occasionally b. Exerting up to 20 pounds of force frequently c. Exerting up to 10 pounds of force constantly to move objects Heavy work: a. Exerting up to 100 pounds of force occasionally b. Exerting up to 50 pounds of force frequently c. Exerting up to 20 pounds of force constantly to move objects Very heavy work: a. Exerting in excess of 100 pounds of force occasionally b. Exerting in excess of 50 pounds of force constantly to move objects c. Exerting in excess of 20 pounds of force constantly to move objects </td> </tr> <tr> <td style="border-bottom:3px double black; width:624px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:3px double black" valign="top"> <ol start="2" style="margin-top:6px; list-style-type:lower-alpha"> <li style="margin-top:6px; margin-left:8px">Visual requirements necessary to perform the job:</li> </ol> Far vision: clarity of vision at 20 feet or more X Near vision: clarity of vision at 20 inches or less X Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are Color vision: ability to identify and distinguish colors Field of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point </td> </tr> </tbody> </table> <table align="center" class="Table" style="border-collapse:collapse"> <tbody> <tr> <td style="border-bottom:none; width:495px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:none; border-left:3px double black" valign="top"> 2. PHYSICAL EFFORT (cont.) </td> <td style="border-bottom:none; width:129px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:3px double black; border-left:1px solid black" valign="top"> FREQUENCY </td> </tr> <tr> <td style="border-bottom:3px double black; width:495px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:none; border-left:3px double black" valign="top"> c. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally): Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. X Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. X Kneeling: Bending legs at knee to come to a rest on knee or knees. X Crouching: Bending the body downward and forward by bending legs and spine. Crawling: Moving about on hands and knees or hands and feet. X Reaching: Extending hand(s) and arm(s) in any direction. X Standing: Particularly for sustained periods of time. X Walking: Moving about on foot to accomplish tasks, particularly for long distances. X Pushing: Using upper extremities top press against something with steady force in order to thrust forward, downward, or outward. X Pulling: Using upper extremities to extent force in order to drag, haul, or tug objects in a sustained motion. Foot Motion: Using feet to push pedals. X Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles. X Fingering: Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling. X Grasping: Applying pressure to an object with the fingers and palm. </td> <td style="border-bottom:3px double black; width:129px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:3px double black; border-left:1px solid black" valign="top"> Occasionally Occasionally Occasionally Occasionally Occasionally Occasionally Occasionally Occasionally Frequently Frequently Occasionally </td> </tr> </tbody> </table> <table class="Table" style="margin-left:8px; border-collapse:collapse"> <tbody> <tr> <td colspan="3" style="border-bottom:none; width:482px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:none; border-left:3px double black" valign="top"> 2. PHYSICAL EFFORT (cont.) </td> <td style="border-bottom:none; width:142px; padding:0in 8px 0in 8px; border-top:3px double black; border-right:3px double black; border-left:1px solid black" valign="top"> FREQUENCY </td> </tr> <tr> <td colspan="3" style="border-bottom:3px double black; width:482px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> X Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. X Hearing: Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication, and to make fine discriminations in sound, such as when making find adjustments on machined parts. Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. X Repetitive Substantial movements (motions) of the wrists, hands, Motion: and/or fingers. </td> <td style="border-bottom:3px double; width:142px; padding:0in 8px 0in 8px; border-top:1px solid; border-right:3px double; border-left:1px solid" valign="top"> Frequently Frequently Frequently </td> </tr> <tr> <td colspan="4" style="border-bottom:3px double black; width:624px; padding:0in 8px 0in 8px; border-top:none; border-right:3px double black; border-left:3px double black" valign="top"> 3. WORKING CONDITIONS Disagreeable job conditions to which the employee may be exposed and the frequency (e.g., continually, frequently, or occasionally) of this exposure. </td> </tr> <tr> <td style="border-bottom:3px double black; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:none; border-left:3px double black" valign="top"> WORKING CONDITION ENVIRONMENTAL FACTOR </td> <td style="border-bottom:3px double black; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:none; border-left:1px solid black" valign="top"> NATURE/REASON OF EXPOSURE </td> <td colspan="2" style="border-bottom:3px double black; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:3px double black; border-left:1px solid black" valign="top"> FREQUENCY </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:none; border-left:3px double black" valign="top"> Dirt/Dust </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Noise </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Temperature extremes </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Dampness </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Vibrations </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Equipment movement hazard </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Chemicals/solvents </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Electrical shock </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Significant work pace/pressure </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:none; border-right:none; border-left:3px double black" valign="top"> Odors/Fumes </td> <td style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:none; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:3px double black; border-left:1px solid black" valign="top"> </td> </tr> <tr> <td style="border-bottom:3px double black; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:3px double black" valign="top"> Other (specify): </td> <td style="border-bottom:3px double black; width:208px; padding:0in 8px 0in 8px; border-top:1px solid black; border-right:none; border-left:1px solid black" valign="top"> </td> <td colspan="2" style="border-bottom:3px double; width:208px; padding:0in 8px 0in 8px; border-top:1px solid; border-right:3px double; border-left:1px solid" valign="top"> </td> </tr> </tbody> </table>

Back to blog

DISCLAIMER